Appeal Filing and Registration
Receiving and registering eligible appeals against decisions on refugee status made at first instance.
Appeal Hearings
Conducting fair, impartial and due-process-compliant hearings for eligible appeals.
Review of Refugee Status Decisions
Independently examining the facts, evidence and applicable law relevant to appealed decisions.
Appeal Determination
Issuing reasoned decisions on appeals in accordance with the law.
Procedural Guidance
Providing information on appeal procedures, applicable requirements and relevant timelines.
Access to Justice and Legal Assistance
Facilitating access to information and available legal assistance for appellants, particularly those who may require support in navigating the appeal process.
Case Management and Follow-Up
Managing appeals efficiently and providing appropriate information on the progress and status of cases.
Information on Refugee and Asylum Law
Providing access to relevant national, regional and international legal instruments governing refugee protection and appeals.
Publication of Decisions and Legal Resources
Making relevant decisions, guidelines, reports and other legal resources available in accordance with applicable confidentiality and data-protection requirements.
Stakeholder Engagement and Capacity Building
Collaborating with government institutions, international organisations, civil society, legal practitioners and other stakeholders to strengthen refugee protection and asylum governance.